Privacy Policy

Last updated: March 12, 2026

1. Introduction

readpdf.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and profile information when you create an account
  • Authentication Data: Information from third-party authentication providers (Google, GitHub) when you sign in
  • Document Content: PDF files and documents you upload to the Service
  • User Content: Questions, notes, annotations, and other content you create or submit
  • Payment Information: Billing details processed through third-party payment processors (we do not store full payment card information)
  • Communications: Messages, feedback, and support requests you send to us

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with the Service, including pages visited, features used, and time spent
  • Device Information: Device type, operating system, browser type, and device identifiers
  • Log Data: IP address, access times, error logs, and other diagnostic information
  • Location Data: General location information derived from your IP address (not precise location)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 7 for more details.

3. How We Use Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our Service, including processing documents, generating AI responses, and enabling features
  • Account Management: To create and manage your account, authenticate users, and process transactions
  • Communication: To send you service-related notifications, updates, and respond to your inquiries
  • Analytics: To analyze usage patterns, improve user experience, and develop new features
  • Security: To detect, prevent, and address security issues, fraud, and abuse
  • Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights
  • Personalization: To customize your experience and provide relevant content and features
  • Marketing: To send you promotional communications (with your consent, where required by law)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics and monitoring services
  • AI and machine learning service providers
  • Email and communication services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or others
  • Prevent or investigate fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. User Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 General Rights

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing in certain circumstances

6.2 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

6.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

6.4 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Cookies and Tracking Technologies

7.1 Types of Cookies

We use the following types of cookies and tracking technologies:

  • Essential Cookies: Required for the Service to function properly (authentication, security)
  • Analytics Cookies: Help us understand how users interact with the Service
  • Functional Cookies: Remember your preferences and settings
  • Advertising Cookies: Used to deliver relevant advertisements (if applicable)

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

7.3 Third-Party Tracking

We may use third-party analytics and tracking services that use cookies and similar technologies. These services are subject to their own privacy policies.

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we use include:

  • Authentication providers (Google, GitHub)
  • Payment processors
  • Cloud storage and hosting services
  • Analytics and monitoring tools
  • AI and machine learning APIs

9. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes. Some information may remain in backup systems for a limited period.

Document content and user-generated content may be retained for a reasonable period after account deletion to ensure service continuity, unless you request immediate deletion.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection, including:

  • Standard contractual clauses approved by relevant data protection authorities
  • Other legal mechanisms recognized by applicable data protection laws

By using our Service, you consent to the transfer of your information to countries outside your country of residence.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for significant changes)
  • Displaying a notice on the Service

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

readpdf.ai
Email: privacy@readpdf.ai
Website: https://readpdf.ai

For data protection inquiries, you may also contact our Data Protection Officer (if applicable) at: dpo@readpdf.ai